Privacy Statement

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What are we?

Axon (hereinafter “Axon”, “we” or “us”) is a network encompassing websites, mobile applications, clients, subsidiaries, applets and other applications that are developed to offer Axon Services.

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What is a privacy statement?

This privacy statement explains why and how we collect information, how the information is used and protected, and what rights you may exercise in relation to your data.

This privacy statement applies to all personal information and to all our activities related to personal information.

This privacy statement applies simultaneously with our cookie policy (which is available here).

This privacy statement applies simultaneously with all other contractual relationships with you as a customer.

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Does Axon collect and process personal information of children?

Persons under the age of 18 are not allowed to use our platform and our services. Axon does not knowingly collect personal information from children under 18.

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What about cookies and similar tools?

We use cookies and similar tools for several purposes: to enhance your user experience, to provide and improve our services, etc. The cookie banner in your browser is tailored to the law applicable in your location. It is the best tool for you to exercise your rights in relation to the utilization of cookies. For further information, you can check our cookie policy here.

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Why do we process your data?

Your personal information allows us to:

• utilize statistical tools to assess our client base and develop our products accordingly
• make our website and our applications more intuitive to navigate and use
• show advertisement that is relevant to your interests
• protect you and our entire user base from fraud, abuse, and other malicious actions
• comply with our legal obligations related to money laundering prevention, payment processing, etc.
• communicate with you about important issues regarding our services and your finances.

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Which data do we collect and process

In relation to the purposes outlined in Section 5 and on grounds of our legal obligations, our legitimate interests or your consent, we collect and process the following information:

• name
• email address
• date of birth
• sex
• nationality
• phone number
• home address
• device ID and location
• video recordings of you
• photographic images of you
• transaction data
• IP address
• login information
• time zone settings
• user behavior data
• technical data about your interaction with our services
• other data available publicly or disclosed to us by third parties

Please note that this is a list of all information we collect and process. However, your information is shared only with the entities and for the purposes specified in Section 9.

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How long do we keep your information?

Depending on the type of data and the purpose of our processing:

• as long as you remain our user
• as long as the law requires us to do so

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How do we protect your information?

We utilize the following measures to make sure your data remains yours:

• data storage and transmission is protected by appropriate software and encryption methods
• data storage and transmission is protected by physical security
• data storage and transmission is protected by strict procedural measures
• data access is limited to a narrow number of employees and third parties with relevant needs or rights
• data access is limited to persons and organizations who are bound by ours or follow similar data protection practices and procedures

Please keep in mind that with minimal effort you can keep your account and your personal information safe from most malicious access attempts:

• utilize a unique password
• log out of your sessions on public and shared devices

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Who has access to your data and to whom is it disclosed?

The following entities and persons may have access to your information:

• Legal authorities – we only share the personal information that we are obliged to, and only with the entities that are sanctioned by law to process it. Examples of this are the courts or the competent law enforcement authorities.
• Contractors – we may share personal information with other companies for the purposes of fraud protection, credit risk reduction, user base protection, protection and enforcement of our rights.
• Third-party service providers – to offer the highest quality of services, we utilize other companies and individuals. Those might be organizations offering know-your-customer services, marketing and advertising agencies, payment processors. We share only the information that allows these third parties to offer their service.

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Is your data used for advertising?

Some of your personal information is shared with our marketing partners. This improves your general user experience and is done in a manner that protects your physical identity.

You can object to this at any time – please refer to Section 12 below.

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What are your rights and how can you exercise them?

As a client of Axon and in relation to your personal information, you have a number of rights – you can get a better understanding of them in the list below:

• Right to access: you have the right to obtain a copy of your personal information that we process and some information about the way we process it. A small fee may be applicable;
• Right to rectify: you can request the rectification of inaccurate or incomplete personal information;
• Right to delete: under certain conditions, you can request your personal information to be deleted;
• Right to object: under certain conditions, you can object to the processing of your personal information. An example of this would be the utilization of data for marketing purposes;
• Right to restrict processing: under certain conditions, you have the right, to temporarily restrict the processing of your personal information by us, provided there are valid grounds for doing so; this right is limited by law – we might still continue to process some of your information to fulfill our legal obligations;
• Right to portability: in some cases, you can ask to receive your personal information which you have provided to us in a structured, commonly used and machine-readable format, or, when this is possible, that we communicate your personal information on your behalf directly to another data controller;
• Right to withdraw your consent: for processing requiring your consent, you have the right to withdraw your consent at any time. Please note, that exercising this right does not affect the lawfulness of the processing based on the consent given before the withdrawal of the latter;
• Right to lodge a complaint with the relevant data protection authority: We are confident we can help with most issues related to our processing of your personal information. However, if you have unresolved concerns, you also have the right to complain to the RELEVANT DATA PROTECTION INSTITUTION or the data protection authority in the location in which you live, work or believe a data protection breach has occurred.

If you wish to exercise those rights, you can contact our data protection officer at support@axonfinance.io. For a faster processing of your request, clearly state its nature and provide as much details about the information it concerns.

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Account deletion process

1.Requesting Account Deletion some text

1. Users can request account deletion by contacting Axon support at support@axonfinance.io.

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2.Verification

• To prevent unauthorized deletions, users will need to verify their identity. This may involve confirming their email address or phone number associated with the account.

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3.Confirmation

• Once verification is complete, users will receive a confirmation prompt to proceed with the account deletion. Users must confirm their intention to delete the account.

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Loss of Access

• Upon deletion, users will no longer be able to log in or use any features of the Axon mobile app.

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Data Deletion

• All personal data, including but not limited to profile information, usage history, and preferences, will be permanently deleted from our servers, except for data we are required to retain under applicable laws and regulations.
• Data retained for legal purposes will be securely stored and will not be used for any other purposes.

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Non-Recoverable

• Once the account is deleted, the action cannot be undone. Users who wish to use the Axon mobile app again will need to create a new account.

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Legal Retention

• Axon will retain certain data as required by applicable laws and regulations. This may include data related to financial transactions, legal compliance records, or other data mandated by law.
• Retained data will be handled in accordance with our Privacy Policy and applicable data protection regulations.

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Contact information

If you have any issues related to the collection and processing of your personal data, you can contact our data protection officer can at support@axonfinance.io

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Revisions

This privacy statement has been updated on 16.05.2024.

Unless otherwise stated, the current version is applicable to all your personal information available to us.

Our privacy statement applies to our website and applications only. If you follow an external link from our website or applications, you should read their privacy policy.

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